Returns + Exchanges Policy
We provide 15 days return window for all orders.
All made-to-order pieces are eligible for return and full refund.We'll make it as easy and painless as possible – including free shipping.
All returns must be:
- Unworn
- Have no signs of wear or damage
- In its original condition with tags still attached (if any)
- In all original packaging (box and pouch included)
Please return your order back to us in the original packaging it came in (or smaller), no oversized or large boxes will be accepted as this increases shipping rates.
**Please note, at this time all returns may take up to 7-12 business days to be processed once received**
How return items
Email us by using the word '' RETURN'' romanticacollection@gmail.com
**Please note, may take up to 2 or 5 hours before we send you a return label *
Be sure to check our return policy to see if your item is eligible for a return!